Services
Digital Marketing
In today’s world it doesn’t matter if you have the best product, or deliver the best service: if the customer can’t find you, you won’t have a business. So we are here to ensure you have the best online presence. That’s where SEO comes in. Optimising your site for key words and search terms, together with high quality content and low bounce rates, will ensure that your site ranks higher in the major search engines. Regular site updates and fresh content are important too, and we can help you with that. SEM complements this, by leveraging the power of search engines in your marketing strategy.
At UWS, we build SEO into the DNA of your website, to ensure that your brand stands out online in a flooded digital marketplace. And we make sure you can measure the results.
PPC (Pay-Per-Click) on the other hand is paid online advertising, such as social media ads, Google Ads and affiliate website ads. These all come under the PPC banner, much like TV, print and radio all come under traditional media advertising. We use a strategic approach to PPC, which will minimise your ad spend, while maximising your return on investment.
Every 7 year old already knows – if you don’t have a social media presence, you don’t exist! Engaging with your audience (and therefore potential customers) is critical. We take the pain out of posting on social media. Working with your content, we edit, brand and schedule visual and audio content across all appropriate social media platforms. This delivers timely, relevant content for your customers, while freeing up your time to focus on your business. Additionally we can add valuable online content like blog posts, videos, social updates and newsletters.
Telecommunications and IT systems
Customer relationship management software helps automate and manage the customer lifecycle for sales and marketing. The software consolidates customer information into a single place so businesses like yours can better organize and manage your relationships with your clients, automate processes, and provide tools to monitor performance and productivity. We help you source, run and maintain a CRM with all the relevant features including:
- Easy access to customer data.
- Streamlined processes through automation and workflows.
- Analytical functionality, where you can create your own dashboards and reports based on customer data and / or your marketing campaigns. These reports help in segmenting customers, tracking revenue, and managing a marketing campaign.
By utilising automated systems provided by Ubuntu We Sizwe integrated with your website, you maximise your customer engagement and relationship management.A win win for all!
Your relationship with your customers is very important. Any and all interaction will strengthen this. Ubuntu We Sizwe provides a suite of outbound solutions to develop your customer relationship including:
- Telemarketing
We provide cost effective telemarketing solutions to both increase your product awareness and to maximise the effectiveness of your marketing to customers in other media. - Telesales call centre
Having a dedicated call centre allows person-to-person contact that words on a screen or a mail out simply can't deliver. While an online presence exposes a business to a global audience, successful companies understand that very often the secret to success is to combine digital with a human call centre. Our telesales agents can make calls around the clock, specializing in various products and industries. Our sales agents are highly skilled and trained to focus on the bottom line, while providing a quality experience for each customer. - Telephone surveys
We regularly carry out telephone surveys for our clients. It is a quick, easy and inexpensive way of interacting with customers and seeking their feedback. Clients are usually very happy to provide both positive and negative comments as they appreciate the efforts to which you are going to improve your product or service. - Welcome calls
Clients who sign up for your product or service can receive a welcome call to not only introduce what they have signed up for, but potentially “upsell” to better more expensive offerings.
Ubuntu We Sizwe enables you and your business to focus on your core competencies and allow us to help build those skills that directly add value to your customers. No matter how big the project, we are here to serve you and your clients.
About
Ubuntu We Sizwe supports your business’s growth. We take the time to understand your business, and your long term goals.
Only then can we identify your complete strategy objectives, and build your custom plan. Then, together we invest in this plan with confidence. We also understand that trends change quickly in the online world and we are always ready to pivot when you need us to, to maximise your business opportunities.
We want to know what you do and how you do it. Then we carve out what is the key objective for both your company and the industry you are working in and work with you to design your best plan. And like everything else, be ready to adapt according to your business needs capturing market opportunities.
As a business ourselves, we know that no marketing campaign can work without measuring your Return On Investment (ROI) and so we work with you to deliver the best ROI for your digital advertising budget. We take into account your overall business objectives, benchmarking from your current data dashboards and market activity.
We work across all social media platforms, seeking to strike the perfect balance between connecting with your customers and activating their engagement. We understand that this is sometimes their personal space online, and take this into account when building your campaign.
Get In Touch With Us
Contact us today if you have any questions about our marketing solutions. We'd be happy to help your business.
